Shipping & Returns

SHIPPING

We currently only offer shipping within the continental USA at this time. Due to coronavirus-related delays, all orders will process and ship within 1 week, unless otherwise noted.

The above processing times do not account for the time the package is in transit. We ship mainly through USPS and transit times usually range between 3 - 5 days. Pick up, curb side pickup, and delivery options are available. Hopping Creations Candle Co. offers free delivery to locations within 10 miles of the store location (219 E North D Street, Gas City, IN 46933).

REFUNDS + EXCHANGES

At Hopping Creations Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles and room mists cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Hopping Creations Candle Co. within 7 days of delivery at support@hoppingcreations.com.

You may return your unused products for a full refund of your purchase price, less shipping and handling within 14 days of delivery. The customer is responsible for return shipping cost. Please contact us at support@hoppingcreations.com for further details. Or, call us at (765) 573-4667.

Return to:

Hopping Creations Candle Company
219 E North D Street
Gas City, IN, 46933

CANCELATIONS

Orders may be canceled within in 24 hours after the order is placed. Orders can not be canceled once the order have shipped. Contact 

support@hoppingcreations.com to cancel an order.